What Our Volunteers Do CASA's strength lies in ordinary New Yorkers like you, who volunteer their time. Who are CASA volunteers? Ordinary people who care about children. CASA volunteers come from all backgrounds. Many work full-time. Some are students or retired people. Most CASA volunteers work on several cases at a time. No legal expertise is required. What exactly does a volunteer do? CASA volunteers are assigned to a case by a judge. They conduct thorough research on the background of the case, reviewing documents, interviewing all parties involved. They make reports to the court, raising issues of concern that may interfere with a child's best interest, providing information that will help the judge make an informed decision. CASA volunteers can also be instrumental in assuring that a child or family receives services which the court has ordered - things like substance abuse counseling or special education. During the life of a case, a CASA volunteer monitors the child's situation to make sure he or she remains safe. CASA volunteers may be the only constant in the child's life as they move through the labyrinth of the child welfare system.
CASA NYC     50 Broadway, 31st Floor     New York, NY 10004-1694     Phone: 212-334-4010     Fax: 212-334-4018